CHC43015 Certificate IV in Ageing Support


This qualification addresses work primarily in residential facilities within defined organisation guidelines and service plans. These workers:

  • carry out activities related to maintaining an individual’s well-being through personal care and/or other activities of living
  • may provide services to individuals with complex needs, and/or work with groups of older people. Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of settings including residential and centre-based programs
  • report to service managers and liaise with professionals and other service providers
  • may be required to supervise and/or coordinate a limited number of other workers.

This program is a classroom based program conducted over a 3 month period, with attendance 2 days per week and self-directed learning to complete learning and assessment activities or as a traineeship over a 12 month period.

Possible job roles

  • Accommodation support worker
  • Assistant hostel supervisor
  • Care supervisor
  • Care team leader
  • Day activity worker
  • Personal care worker
  • Program coordinator – social programs
  • Residential care worker

Assessment activities

Assessment will be carried out throughout the duration of the qualification. Feedback will be given to participants by their Assessor as they progress through the qualification.

The ways in which assessment activities are conducted may include:

  • Written/oral questioning
  • Projects
  • Observations
  • Scenarios and Role plays

Recognition of prior learning

ARC Training offers the opportunity to go through a Recognition of Prior Learning (RPL) process. Should the participant identify that they already have some or all of the skills required for a unit prior to, or during, the training and they believe they can already demonstrate these skills, they should speak to their Assessor about applying for RPL.

Entry requirements

There are no entry requirements for this qualification.

Please check with us whether eligibility criteria may apply for Government funded programs.

Pre enrolment

ARC Training has policies, procedures and information to help create a working and learning environment that is safe and healthy, culturally diverse, friendly and nondiscriminatory.

Fees and charges

For information on fees and charges please call 1300 793 146.

Qualification content

The wide range of units provides participants with the knowledge and the specialist skills required to work efficiently and effectively in any aged care environment.

Participants will need to complete fifteen core units plus three elective units of competency. Here are the units that are available in our standard Certificate IV in Ageing Support course. Keep in mind, ARC Training can tailor a qualification to reflect your company’s specialist roles or specific requirements.

Unit code
Unit title
Facilitate the interests and rights of clients
Facilitate the empowerment of older people
Coordinate services for older people
Implement interventions with older people at risk
Provide support to people living with dementia
Facilitate individual service planning and delivery
Meet personal support needs
Support independence and wellbeing
Support relationships with carers and families
Work with diverse people
Manage legal and ethical compliance
Deliver care services using a palliative approach
Develop and maintain networks and collaborative partnerships
Recognise healthy body systems
Follow safe work practices for direct client care
Provide first aid
Administer and monitor medications
Implement falls prevention strategies

Training activities

Training and assessment is conducted:

On the job – The Trainer accompanies the participant(s) while they undertake their normal activities. This may be in a one-on-one format or in small groups with other
participants doing the same training.

Off the job – Training takes place in a classroom either on a one-on-one basis or in small groups. It may involve discussions, presentations, role plays and simulated