This qualification addresses work primarily in residential facilities within defined organisation guidelines and service plans. These workers:
- carry out activities related to maintaining an individual’s well-being through personal care and/or other activities of living
- may provide services to individuals with complex needs, and/or work with groups of older people. Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of settings including residential and centre-based programs
- report to service managers and liaise with professionals and other service providers
- may be required to supervise and/or coordinate a limited number of other workers.
This program is a classroom based program conducted over a 3 month period, with attendance 2 days per week and self-directed learning to complete learning and assessment activities or as a traineeship over a 12 month period.