CHC33015 Certificate III in Individual Support | Delivered Under Smart and Skilled


This qualification addresses work in the community and residential who follow and individualised plan to provide person-centred support.

  • carry out activities to maintain personal care and/or other activities of living for people in an aged care setting
  • carry out activities related to an individualised plan

This program is a classroom based program conducted over a 3 month period, with attendance 2 day per week and self-directed learning to complete learning and assessment activities or as a traineeship over a 12 month period.

Possible job roles

  • Accommodation support worker
  • Assistant in nursing
  • Home care assistant
  • In-home respite worker
  • Care service employees
  • Nursing assistant
  • Personal care assistant
  • Community care/support worker
  • Residential care worker
  • Support worker

Assessment activities

Assessment will be carried out throughout the duration of the qualification. Feedback will be given to participants by their Assessor as they progress through the qualification.

The ways in which assessment activities are conducted may include:

  • Written/oral questioning
  • Projects
  • Observations
  • Scenarios and Role plays

Recognition of prior learning

ARC Training offers the opportunity to go through a Recognition of Prior Learning (RPL) process. Should the participant identify that they already have some or all of the skills required for a unit prior to, or during, the training and they believe they can already demonstrate these skills, they should speak to their Assessor about applying for RPL.

Entry requirements

There are no entry requirements for this qualification.

Please check with us whether eligibility criteria may apply for Government funded programs.

Pre enrolment

ARC Training has policies, procedures and information to help create a working and learning environment that is safe and healthy, culturally diverse, friendly and nondiscriminatory.

Fees and charges

Fee for Service: please ask for a fee schedule.

Funded Training: funding may be available for eligible participants under the NSW Smart and Skilled Program.
This training is subsidised by the NSW Government.
To be eligible for a subsidised place, you must be:

  • An Australian Citizen, Australian Permanent Resident, Humanitarian Visa Holder or NZ Citizen
  • 15 years old or over
  • Living or working in NSW
  • No longer be at school or equivalent.

There are compulsory student fees that must be paid. Some students may be fee exempt.
For more information please visit or call 1300 793 146.

Qualification content

The wide range of units provides participants with the knowledge and the specialist skills required to work efficiently and effectively in any aged care environment.

Participants will need to complete ten core units (indicated by *) plus four elective units of competency. Here are the units that are available in our standard Certificate III in Individual Support course. Keep in mind, ARC Training can tailor a qualification to reflect your company’s specialist roles or specific requirements.

Unit code
Unit title
Provide individualised support
Support independence and well being
Communicate and work in health or community service
Work with diverse people
Work legally and ethically
Recognise healthy body system
Follow safe work practices for direct client care
Facilitate the empowerment of people with disabilities
Meet personal support needs
Support relationship with carers and families
Provide home and community support services
Provide first aid
Provide loss and grief support

Training activities

Training and assessment is conducted:

On the job – The Trainer accompanies the participant(s) while they undertake their normal activities. This may be in a one-on-one format or in small groups with other participants doing the same training.

Off the job – Training takes place in a classroom either on a one-on-one basis or in small groups. It may involve discussions, presentations, role plays and simulated